Tuesday, July 8, 2008

Rainbow Sandals Warranty

Rainbow Sandals are know as well crafted sandals that last forever!

Here is a copy of their warranty policy

* Rainbow's Warranty is for the Lifetime of the sole. As long as you haven't worn into the next layer of the sole from either the top or bottom*
Rainbow Sandals will repair your sandals if they are damaged or defective due to MANUFACTURING DEFECTS ONLY

Examples of manufacturing defects

1. - Strap Pulling Out
2. - Delamination of layers
3. - Stitching Coming Apart on Box -X Stitch
4. - Stitching Coming apart on Leather Strap



Do not take defective sandals to the store. Factory defects will be handled by Rainbow Sandals directly.


NON-GUARANTEE POLICY
Rainbow Sandals will NOT Repair or Replace your sandals if they become defective as a result of any circumstances not involved in the manufacturing.

Examples of damage NOT covered under the warranty

1. - Bottom or Top Sole Wearing Through to Soft Colored Insert
2. - Motorcycle Kick-Pedal Gouges, etc.
3. - Skateboard Abuse
4. - Chewed Strap from Dog
5. - Ripped Rubber from Walking on Curbs Jagged Rocks and Coral
6. - Cuts, Slashes, Burns, etc.
7. - Torn Straps
8. - Excessive Abuse
9. - Cracked Rubber / Materials



NOTE: IF it is necessary to return a pair of non-guaranteed sandals which have been received at the factory, the customer will be required to pay for the return postage, which in most cases will be $7.00.




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